Coles Review
Based on online research and 67 Coles reviews, Coles' overall score is 4.2 out of 5 stars. Coles' review score is based on Coles' customer ratings, its brand popularity, its price competitiveness, as well as the breadth and quality of features it offers to customers. The Coles review table below incorporates summarizes 67 Coles ratings on 13 features. You can also compare Coles against popular alternatives like Instacart, GoPuff and Whole Foods. Or you can view the top 50 brands in similar categories, such as food & restaurant stores, grocery & supermarkets and grocery delivery services.
Brand popularity
eCommerce rating
Payment options
Shipping & returns policies
Coupons & discounts
Customer-specific discounts
Financing options
Company values, ethics & policies
Customer service & brand
Privacy policy & data security
Loyalty, rewards & partnership programs
Seasonal sales & events
Coles Review: Coles Pros & Cons
Coles (shop.coles.com.au) is a very popular grocery delivery service which competes against other grocery delivery services like Instacart, GoPuff, Whole Foods, Misfits Market and Shipt. Based on our in-depth Coles review, when compared to its competitors, Coles is a mid-range performing brand within its category. Read the full Shop.coles.com.au review below for more details.
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- Mobile app: Does each store come with a mobile app? Does each store offer a mobile app?
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Knoji has 67 Coles reviews and ratings as of June 30, 2026. Knoji editors and the Knoji shopper community have reviewed Coles and compared it against 316 top grocery delivery services brands, reviewing Coles based on product and store features. Knoji reviews and ranks Shop.coles.com.au and other grocery delivery services based on how many features each offers and based on a 5-star rating scale. Based on these factors and 67 Coles reviews, Coles earns an overall score of 4.2 out of 5.0 points. Coles offers 13 total features. Coles' review score is also boosted by the fact that it is a popular brand with good recognition among consumers.
